cant get ahold of BYC!!

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cant get ahold of BYC!!
1 LoWfUKn RaM avatar
1 LoWfUKn RaM
+1y
got damn hes getting all cut up ....poor mike get mor e peopleeeee
dooredZoo avatar
dooredZoo
+1y
Originally posted by 1 LoWfUKn RaM



got damn hes getting all cut up ....poor mike get mor e peopleeeee

He's a good guy with great products, but I agree, he needs more people helping apparently. Mike's a victim of his own blooming success. But they say that a unsatisfied customer will tell 7 people about their bad experience, but a satisfied one will only tell an average of two, soo..
DawgsledMazda avatar
DawgsledMazda
+1y
Luke, what you said happened to you is not the same as what happened to him, and yes the UPS store fucks up alot, ask anyone who uses them for shipping.
secondly I didnt call you a liar, I said thats not true, its a little different.
JD, please send me the old parts and ill send new ones. I sent out 8 sets of lowers for people who had a problem, I paid for shipping both ways and even sent a prepaid shipping label for each set. and I got 1 set back... the rest screwed me out of my parts so I cant send parts first anymore. plus Im low on S-10 lowers right now and im building them as fast as I can.
the reason you didnt get the tracking number is I dont have a computer at the shop. when you print a shipping label the ONLY place the number is on is the actual part that goes with the package. email me and Ill send it.
anyone who has an order older than 6 weeks, was it pre paid or something you asked me to build soon? I know of NO orders that have been paid for and not shipped that far back with the exception of some fullsize Dodge arms.
keep it coming people I love it. if the only knock on BYC is the time it takes to get parts Im good with that. but like I said i cant build parts in the office while im looking for your tracking number. email me and i can reply when I get time. ]
soon il have DSL at the shop and solve some of this. in the mean time please be patient and when you say something, please make sure you have the facts straight.
hotridesmag avatar
hotridesmag
+1y
Myabe one day we will be backed up by one day , But for now , We ship same day !
layedoutdreams avatar
layedoutdreams
+1y
Like others have said, I know the wait will be worth it. I just checked the BYC website with the new pics and the Tacoma arms look killer. I work in a shop that's always behind on orders too, I know how it is. There are just not enough hours in the day to catch up.
DawgsledMazda avatar
DawgsledMazda
+1y
well I guess I have forgotten some orders over the past year, but I make it right as soon as I know whats up. chris, whats the name the watts link was ordered under and whats the shipping address, I have several orders for Watts links and I cant tell which is yours. or please email me or call me about it.
the Tacoma arms on the site are the wrong pic. those are the old style Toyota 84-94 lowers, and we dont make those anymore. the new ones look 10 times better, just 2 tube and a better way to mount them. ill get pics up asap. and the actual Taco arms look better than those too.
madmike avatar
madmike
+1y
thanks mike (traking # for my watts you e-mailed me)
apex avatar
apex
+1y
Originally posted by DawgsledMazda



Luke, what you said happened to you is not the same as what happened to him, and yes the UPS store fucks up alot, ask anyone who uses them for shipping. secondly I didnt call you a liar, I said thats not true, its a little different. JD, please send me the old parts and ill send new ones. I sent out 8 sets of lowers for people who had a problem, I paid for shipping both ways and even sent a prepaid shipping label for each set. and I got 1 set back... the rest screwed me out of my parts so I cant send parts first anymore. plus Im low on S-10 lowers right now and im building them as fast as I can. the reason you didnt get the tracking number is I dont have a computer at the shop. when you print a shipping label the ONLY place the number is on is the actual part that goes with the package. email me and Ill send it. anyone who has an order older than 6 weeks, was it pre paid or something you asked me to build soon? I know of NO orders that have been paid for and not shipped that far back with the exception of some fullsize Dodge arms. keep it coming people I love it. if the only knock on BYC is the time it takes to get parts Im good with that. but like I said i cant build parts in the office while im looking for your tracking number. email me and i can reply when I get time. ]soon il have DSL at the shop and solve some of this. in the mean time please be patient and when you say something, please make sure you have the facts straight.



I paided for my FSC a-arms on Dec 13th of 2004. I paid you through paypal. I have a UPS tracking # too, but nothing has been shipped out on it still.

DawgsledMazda avatar
DawgsledMazda
+1y
well send me your info. have you called us?
MrTricky avatar
MrTricky
+1y
Originally posted by DawgsledMazda



we used to build the oldest order, this meant it took half a day to make a pair of arms, this is on top of the 10 arms we make for S-10s every day. so I was wasting time doing that and I was so far behind I could never catch up by myself. my dad closed down his shop after 25 years and came to work for me TIG welding. so now we have the capacity to make alot of parts. but we decided to start a new way, and that is to make all of what we have sold of one item and then make a few extra sets, then move to the next thing. like a couple weeks agow we were making Toyota uppers. we had 5 orders and made 10 sets. then we started making Toyota lowers (the new style ones) and we are still making those. we can make 5 to 10 of whatever each day when we have the material. but since we are so far behind on some items we still have to make the oldest of those till we get withing the 3 to 4 weeks we should be in. soon we will have extra sets of everything on the shelf and with no wait time. right now the only thing we have extra of is Toyota upper and lower and S-10 upper. tomorrow and friday we will be making GM fullsize 88-98 lowers. then uppers for those trucks next monday. then 73-87 lowers, then 73-87 uppers late next week. then Dakota and so on and so on. please be patient and soon we will have anything you need whenever you need it. we also like to add a new product each month. on the Colorado arms, im done with the prototype set and ready to ship them to you man. this saturday ill be finishing up the lowers for the Colorados.

also the phone rings all day, so sometimes I forget to call people back. please leave a message a couple times and ill get back with ya. thanks for everything you guys have done and I look forward to making lots of parts and helping you guys drag the frames off your rides... without breaking balljoints....check out the website for new pics soon.

Mike,

I ordered uppers and lowers for my dually on May 28th. I also paid you through Paypal. I know in the last e-mail you sent me you said they would probably ship out early next week, but I just thought I would remind you here. Thanks.