This is the link for the (BBB) Better Business Bureao in Rockwall Texas
http://www.dallas.bbb.org/complaint.html
If the link doesn't work go to
www.bbb.org
I have e-mailed mike for the last time concerning my arms the next step is getting my lawyer involved. I have spoken to my lawyer and this is the first step he said I should take. You can follow this link and file a complaint. the (BBB) will be contacting him and the responce will be sent to you. The (BBB) are very presistent and will go to the shop in person if they have to. It is not good to have negative complaints filed with the (BBB) so hopefully this will get his attention. The more the better. only file if you have tried to resolve the problem with mike. I know I have and I'm pretty sure everyone else has too.
It is time to stop bitching and start taking action.
Sorry to do this to you Mike but you did it to yourself.