not bashing FBI...

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not bashing FBI...
BaggedAssGMC avatar
BaggedAssGMC
+1y
but since there is a lifetime warranty on blitzluft valves, dont you think that when one goes out on you, (and i did all the cleaning techniques they suggested) they would replace it with a new one?

both of my front dumps went out almost a week apart from eah other, no broken springs, no dirt or corrosion they just simply didnt work, they were stuck open.i sent them to FBI with a return auth i got in an email from who ever handles that. i packaged them up, put the RA all over the box, put a letter inside the box with my adress and the problem and the RA. after 2 months i didnt hear or see anything, finally i called and they found them somewhere after 3 days of constant calls from me. all they did was soak them in some soapy water overnight, they didnt even re assemble them and in the bag they sent me 2 pretty damn used old valves..

dont you think in that case they should have just replaced them with new valves?? they told me they could sell me a pair of new ones for $30 each, so since i paid almost twice that you think they might be able to give me some new valves. especially since there is a LIFETIME WARRANTY.. but im not bashing FBI, i just wont buy anything from them again.